Skip Navigation Download Acrobat Reader 5.0 or higher to view PDF files.
Bank of the San Juans
Online Banking Access

Upgrade Resource Center



Your online and mobile banking upgrade is coming May 21! Use this Resource Center to make the most of all your new features.

 

What to expect...

  • New Mobile App with advanced features for transfers, messaging and customization
  • New Interface with a user-friendly design and customizable dashboard
  • More Convenience with transfers to and from extremal accounts, extended transaction history and other new features
  • Added Security with two-factor authentication and additional options for securely messaging your Bank of the San Juans customer service team
  • Here's a quick preview of the new look and feel (downloadable PDF)
 

All you need to do...

Starting on Tuesday, May 21, 2024, use your current username and password to log in from your desktop or your newly downloaded app (find the app under Bank of the San Juans in your device's app store). Set up two-factor authentication. Then you can use the biometrics for quicker access to your account. Start enjoying your new and improved online banking and mobile banking experience as soon as it's available!
 
 

Need help right away?
Call 866-618-BOSJ (2675)


3 Quick Tips for Maximizing Your Upgrade Experience

  1. Login Credentials - Make sure you know your current username and password. Face ID or other shortcuts you use won't work the first time you log in. After that, you'll be back to normal.
  2. Contact Info - Provide your current email and phone number if needed to ensure you receive upgrade communications. Call us or update your information under the Options tab in the current online banking system.
  3. Alerts - Check the alerts you have set up in online banking. Take a screen shot of those that have value so you can reset them on the new system.

Important Dates

May 21 - Make the switch to our new online and mobile banking platform:

  • After May 21, click the Login link at the top of this page to log in from your desktop.
  • Download the new app by searching for Bank of the San Juans in your device's app store. The new app will be available for download on May 21.
  • Use your current username and password to access both online and mobile banking. Remember Face ID or other shortcuts you use won't work the first time you log in. 
  • Set up two-factor authentication, then use biometrics such as Face ID for quicker access to your account. 
  • If you use Quicken or QuickBooks, use the instructions posted above to complete a routine conversion beginning on or after May 21.

That's it!  Your accounts, Bill Pay and all other settings will follow you to your new online and mobile banking experience! 

Resource Guides

How-To Guides

Quicken  

Frequently Asked Questions

Please see our FAQs (downloaded as a PDF) for more information. You can also call us at 866-618-BOSJ (2675) or email us at support@banksanjuans.com.